I have a mobile phone, an LG CU515. For as long as I've had it, I've experienced disruption of service. At random parts of the day, in any weather condition, I will hear a slight beep, and then open my phone only to read, Smartchip not allowed MM#The phone isn't shutting itself off, I just can't make or receive any calls, or text messages. WhenI'm in the process of an Instant Message, I'm immediately signed out. I've found powering it off, and then back on, fixes the problem. I miss calls and texts if I don't have the phone around me, as I don't hear the slight noise that always sounds, when these distruptions occur. I always get the messages that are missed, once I power the phone off and on.I've had the phone for at least 4 months. I've talked to 4 different 'experts' at ATT, but they're clueless. I'm very simple. I don't ask for much, but this is quite bothersome. Can you advise?
it might be time to get a new phone.
I really cannot help you - I am somewhat technologically impaired! However, I starred your question, in the hopes that one of my contacts may be able to answer that for you.
Either get a brand new phone. Or a brand new sim card. or hopefully, a brand new phone AND a brand new sim card. If after 4 months you're still having this problem, it's time to replace the phone. If it still happens, then replace the sim card.
Phone usually go with 1 year manufacturers warranty. You can have phone checked to see if its a manufacturers defect then you can request from a replacement. If you have coverage for insurance you can also order replacement but usally there is a deductible that you would need to pay so you can get a replacement. You can also have the network in you area checked. it might not be the phone but the coverage in your areabut really seems like its a phone issue rather thatn a network issue. Good luck.
No need to be upset, Princess-all old people can't use cell phones. Problem is, mobiles don't last forever- esp. batteries if you are charging them every other day. 4 months is a bit early for the things you are experiencing, so take it back. If you can't do that, then get the cheapest one you can buy. You don't need 200 million pixel video camera on it if you won't use it. JUST MAKE SURE YOU CAN GO ON THE NET WITH IT! Don't forget to take your chip out and make sure the one you do buy is tri-band. But just keep phoning ATT and complain. I am guessing it is a free number, so when you are watching tv, having lunch, can't sleep, in the toilet, having a swim-just phone them. All the time, just keep going. You might get a free phone out of it-I did! 3.
