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Question:

Help, my automatic garage door is stuck!?

With my car inside.I heard a crash earlier and I went outside. The latch that connects to the automatic part pully thing (tech term) was not connecting, the latch had come out, but I managed to get it back in.Now the cables on one side of the door are loose and not taut.It wont budge. What do I do with the cables?

Answer:

I'd follow Alan P's advice !
Garage doors are very heavy and you could get injured trying to repair yourself. I suggest that you contact a reputable garage door service person and and have him/her come in to service and repair your door. It may be money well spent! gere
The main helper spring broke. The door itself without the spring is quite heavy. Without the spring help, the opener will never lift it. Your only option is to un-hook from the operator and ask a friend to help You lift it and prop it up with a VERY STURDY PROP... a 2x4 will work. Call a garage door service company in Your area. This is a DANGEROUS situation. Don't try it alone. It will come down with major force. I've heard of people getting their feet broken!!

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