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Question:

HP Keyboard with Dell Inspiron?

Hi I recently bought an HP Keyboard for use with my Dell Inspiron. The keyboard is PS/2 whereas my computer takes USB. I bought an adapter/converter today, tried it and it does not work. It says that the USB has not been recognised and Keyboard Failure. Is there any way to rectify this?I should add that when it was delivered, the stupid postman dropped it through the letter box, so it could be damaged, but I've read other things from people on the internet with a similar problem, so will hold my horses before I scream the house down at the postman!Any help?

Answer:

You will have to methodologically test to verify if it is the keyboard or the adapter that is not working. See if you can plug in the keyboard into a friends desktop (that has ps/2) to test if the keyboard is working fine. Try borrowing a friends ps2 mouse or keyboard that you know is working and and see if the adapter is working okay. You can also try plugging your keyboard and adapter into a another usb port on the same system (plug it in the front instead of the back) Try your both keyboard and adapter on a friend's computer.
Ask the manufacturer

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