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Question:

Is it normal a rug still smells like urine even after dry cleaning by a professional?

I just got my rug back from the dry cleaner and it looks dull and still smells like mice urine.Is there a product that would revive the colors?

Answer:

Yes. Totally normal. No commercial cleaning solutions remove the urine. No, there is no way to revive the colors, either.
This urine stained rug should have been cleaned by a hot water extraction carpet cleaner, who would have soaked the rug overnight in an enzyme solution, followed by a complete rinse and extraction prior to drying.

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