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Question:

USAA auto insurance rates?

sorry to ask this in military but i figure yall will know best. i‘ve noticed that since we‘ve had usaa auto they have consistently gone up when our policy renews every 6 months. it‘s around 20-50 dollars every time. we have not had any tickets or accidents. when i call customer service they assure me it‘s nothing we‘ve done and that everyone‘s rates are going up. i find this hard to believe. anyone else having this issue?

Answer:

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You should be getting a detailed description of what your paying for and by seeing that you should be able to figure out what has gone up. I have State Farm and they send me a monthly policy description so I know exactly what I am paying for. I have never heard of insurance rates going up for no reason. If you got a new car that could why, if the car that is insured is on the top list of stolen vehicles that could be why as well, then of course there are accidents and tickets ect. So if the customer service people wont tell you why your paying more than you were before it would be best to get a detailed outline of your policy so you can be sure they have the right information and you are getting billed for the correct coverage. I have dealt with enough insurance people to know they screw that kind of stuff up often.
I know that with USAA there can be state requirements that will not be listed on your monthly statement, but on your declarations package. For example, we live in Florida and if you have USAA you have to have hurricane coverage, and it does go up yearly. Look over your documents. Another thing we called USAA once and they weren't giving us our age discount. We were still being charged at the 19 year old rate, once we said something that helped out. (we are 24) Also double check to see that all your security features are listed for you car, we had to call about our car having an alarm system, and daytime running lights (both discounts).
I have USAA and one payment for every cycle I get the same thing. Here's what happens, keep in mind I'm using round and random numbers to make the math easier. They have insurance cycles of 6 months, so let's say your insurance for every 6 months is $650. Now, they may decide to only charge you a minimum payment of $100 a month, this means you still have $50 at the end of the 6 months to pay. Now, don't ask me why they don't just divide the $50 between the 6 months, I don't get it either. But you have a certain amount you have to pay every 6 months, with the option of paying a fraction of that amount every month. At the end you make that last payment, and whatever is left over, then your insurance renews for another 6 months and it starts over.

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