Power off the power adapter without any exception, the indicator light is always bright, but there is no way to charge the battery charge and the adapter indicator lights also flash. In the shutdown state. Just turn on the power The power indicator on the computer will light and will stop for about 2 seconds
There may be a power adapter is broken or a small charge of the notebook charge to the post-sale check it
Hello,
This situation is most likely the adapter is damaged.
It is recommended that you can use the next side of the friend's adapter, test is available.
If it is available, your adapter is damaged.
If not available, the larger may be the battery or motherboard problems.
1, with a multimeter to check whether the normal socket, the supply voltage is 220V.
If the utility voltage is not normal, it is recommended to replace the use of environmental testing.
2, with a multimeter to check the power adapter output voltage and current is consistent with the label.
If the gap is very large, and the mains voltage is normal, you can determine the power adapter failure,
Need to replace the notebook power adapter.
3, if the above check is normal, remove the laptop battery, do not external adapter.
Press and hold the notebook power button 5 seconds to repeat 3 times. After releasing the notebook residual charge,
Insert the power adapter separately, power on the test.
4, if the fault remains the same, check the notebook's power interface, whether abnormal.
Such as loose or the appearance of damage and so on.
5, the above check are normal, basically can be a preliminary judgment is the notebook motherboard failure. Recommended repair service station.