I bought an ikea Ektorp sofa two years ago.In the first year itself, I noticed feather leaking out of the sofas, it seems Ikea uses feathers in their cushions.Anyway when I was about to wash, I removed the slipcovers and there was just so much feathers that have leaked out. Also after washing the color of the slipcovers faded.I should have returned the sofa in the first year as they have a three year guarantee but I was busy and all. I can still return since my 3 years is not up so I would like to ask has anyone returned ikea sofas due to the quality. Did Ikea take it back after you complained, any problems returning the sofa? Has anyone complained but Ikea decided not to take the sofa back?Any advice what I should do about the sofa? It is such a waste, the sofa is still comfortable just a hassle when cleaning as there are a lot of feathers leaking out, eventually I think this will cause the cushions to sag/sink. Also the color has faded in just 2 short years.I guess I expected better quality from ikea.
The Ektorp sofa has an awful reputation. I almost bought one last year but I did some research first and I'm glad I did! All the problems you've experienced are the similar to the stories I read. Apparently, the covers are well known for fading. I would try to take it back and get a refund or at least a replacement sofa. Good luck.
