The floors seem very dull although I have been told the finish should last 20 years. I have cleaned and once dry it is still dull. I have been told by a floor guy that I cannot buff it up because it is not real wood.
nothing, it was engineered that way
The floor can be buffed and coated if it is an engineered wood floor. This guy obviously does not know how to do it. When recoating an engineered floors extra steps need to be taken to make sure the new finish will bond. Because most finishes will not bond well to aluminum oxide finish (what is usually on engineered floors). Talk to a few other wood flooring contractors in your area that are familiar with recoating engineered. 2 good systems for recoating engineered are using Bona prep followed by bona waterbased finish, or the tycote recoating system.
