Movers messed up the valve so hose won't screw in w/o leaking
Buy a new valve at an appliance parts outlet. Make sure it's the right one. Many times they will come with instructions. Unplug the unit. Shut off the water and remove the hoses. Remove the back panel to access the valve. Remove the old broke valve and replace it with the new one. Replace the panel. Attach the hoses and turn on the water. Check for leaks. Plug in the unit and give it a test. Try all the temperature settings. Congratulations. You are now a professional..