HiI have lost my mobile phone.My phone was Samsung Galaxy Ace ST 5830.I heard this model has a speacial feature which let you track your mobile .but I dont know how to use this feature.I reported the incident to the police.they asked my IMEI NO and invoice. so the police said they will use IMEI NO to find it but I also would like to use the track program on samsung if there is.
Have you tried calling your own phone?
Try to borrow someone's phone and call the company that you are with.
If you have activated that app, then you can track it via the Internet or send SMS commands to it(I don't think Samsung supports that.) the best bet is to get the IMEI number. You will find it written outside on the box that the phone came in. So even if somebody changes it's SIM or even formats it, the IMEI will givre the police his location. If your Ace is a Duos model, (Dual SIM), it has 2 IMEI numbers. Give both of them for better probability of finding.
there are several ways to track a lost or stolen smartphone. you can plan ahead and install an app such as my lookout to locate your device via gps, or register you device with asurion. however in your case this isnt very helpful. but all hope is not lost, as long as your phone has a charge, you can remotely install an app called plan b from lookout mobile security for free, from a laptop/pc/tablet.etc and once remotely installed you can then receive several email alerts stating closer and closer coordinates of your device. i have tested it on my phone, it was accurate within 3 meters, very impressive. i would like to add that i know most android users have a gmail account linked with their phones, and if your phone is not locked, the person with your phone may be able to access the emails being sent to the phone and realize hey they are tracking this, and pull the battery out. also this app allows you to send a text with the word locate to your phone and it will email you the gps coordinates. again, if the phone is not locked, that could be bad. i know there are several similar apps that can be remotely installed after the fact on the market, i just know plan b is a really good one. but hey chances of you finding it are pretty good considering the police and the technology available for you device. good luck and let us know in the additional comments if you found it.