old sbc v8 water pump from oreilly's came apart and the fan ate up my serpentine belt, power steering pump pulley, clutch fan obviously, and put 5 holes in my new aluminum radiator. What will they cover? Remanufactured limited lifetime warranty. '78 chevy k10 350 sbc
Read the warranty carefully. I doubt they will easily admit their fault and offer to pay for damages. You might have to take them to court, but that means spending money on attorney fees, court fees, and risking losing even more. Tough luck, man.
there is only one way to recover your expenses and that's to put your vehicle in to a main garage for the repaires to be carried out, and ask them to make a report on what went wrong,with your report and detailed receipt send photocopy's to OReilly,s giving them the opportunity to reimburses you,on refusal make a free claim at the public small claims court and you will get payed out
the warranty will replace the water pump. the rest is on you my friend. if you had checked the water pump ealier when the bearing first started to make noise this would not have happened.
In concurring with ART WARRINGTON, a mechanic's professional determination will speak for you. To add, make sure you take the vehicle to a well-known and respected repairshop, like the dealer. However, it won't be O'Reilly that covers the final cost, if things work out in your favor. It will be the manufacturer of the part and O'Reilly might become your middleman again for parts. One thing is for certain: no money is going to enter into your hands. This process will go faster especially if you do not make demands for such. In arguing your case, though, you are going to be limited since you have to secure other means of travel now if none are at your immediate grasp. Also, small claims court generally handles claims up to $1,500. This sounds like the repair will be more than that. In terms of a free claim, I have not the experience there. Keep in mind that a lawyer will not be. ~~~~~~~~ If, for some reason, they require your automobile insurance information, I'm out as far as advice. For that I would, just to be safe, get with your insurance company beforehand and ask them questions. They would be a great non-biased thrid party for advice. May I offer my condolences that you have to go through all of this..