Hey, I'm having a problem with my new cell phone. I just got it a few days ago, it's a Virgin Mobile TNT model, also known as Kyocera Adreno S2400. The screen has gone black. The battery is fully charged, and the phone actually seems to still be on, since it's making sounds upon opening and closing. Hitting/holding the end button to turn it on or off produces no response. So basically right now, rather than having a cell phone I have a little box that makes noises when I open and close it. I've tried the Virgin Mobile website, but they don't really have a troubleshooting section. Does anyone know what the problem could be, and how I could fix it?
I also have the TNT, and actually had the exact same thing happen a couple weeks ago. I decided to hold the power button in for a few seconds so it would shut off (yes, I know it's hard to tell because the screen is black). I waited a few minutes and turned it back on and it was fine. If this doesn't work, try removing the battery and putting it back in. Also, I know through the Virgin Mobile website and most stores you buy the phones at, have a 30 day guarantee, so if all else fails, return the phone.
