Before Baidu said can take the battery out to try reloading after shutdown and then boot, reinstall the battery can be charged, but I shut down second days to open the computer again this problem, had to shut down the computer again, has been a few days so again. I bought the computer for about a month. What's the problem?
If the operation cannot solve your problems, suggest you choose your software according to the detection system to detect battery: (1) Xp HP Battery Check 4.0.9.3 HP battery testing software please follow the link below to download the ftp://ftp.hp /pub/softpaq/sp49001-49500/ sp49129.exe after installation, click "start" and "all programs", "HP", "HP Battery Check" please connect the battery and external power adapter (before operation
Restore default: BIOS (Note: restore default risk theory to restore the default values will not change the BIOS version information, but will be set back to the factory state) (1) boot stop click F10 to enter the BIOS, select the exit option, load setup defaults--yes. Exit--exit saving changes--yes and then select. (if before the operation, in BIOS, please confirm the recovery BIOS default settings and before the same) (2) or please boot (or restart), stop click F10 to enter the BIOS, select file---restore defaults---yes, select File - Saving Changes & exit---yes.
How do you do? Thank you for choosing HP products. The analysis provided by you, I think the possibility of new purchase of choice for battery failure is not big, so we first consider is: 1, 2, BIOS notebook notebook static setting may affect so we need to release the laptop notebook electrostatic back to the factory default settings, the steps are as follows: A, electrostatic discharge: laptop batteries and take down the power adapter, in the following manner, when the battery buckle, lift the battery can take down. Then unplug the power adapter, then press the boot button for 10 seconds, or click on the power button 10 times, so that you can release the static.
Wn7 and win8: you can use HP support assistant software test battery: ftp://ftp.hp /pub/softpaq/sp58501-59000/sp58915.exe after the installation of double click on the desktop HP Support Assistant software, or click "start" and "all programs", "HP", "HP Support Assistant" select "battery and performance", click "HP battery check", then you can view the test results.