In a professionaly done job, what level of imperfection is acceptable. 12x12 porcellaine tile installed over backerboatd.at least a dozen tiles set either higher, lower, or tilted. Comapny says this is acceptable.
Shoot, I'm just a carpenter and have only done tile as side jobs, and mine have never turned out like that. I'd raise hell with these people.
Depends on how much higher or lower, and how level the floor was to begin with. Are they following the contour of an uneven floor? Or are they just randomly out of whack? If it's a flat floor and the tiles are not flat, I wouldn't accept it.
The tiles need to be fixed. The previous answer from the contractor is correct. Bring in a second opnion and inform the original installers that they need to repair the job or lose the cost of repair to another contractor. If you've already paid for the services and used a credit card you can go to your bank and initiate a chargeback to recover your money.
i have set hundreds of tile and have had 1000's set for me. i am a lic. gen contractor. NO! if its a matter of the tile tilted, thats bs. lower or higher, how much? 1/6th of an inch maybe. this is not acceptable in my line of work. 12 x 12 is very easy to lay. we just had installed 600 18 x 18 tile and u can lay a level across them anywhere and maybe a 1/16th will show under the level in places. i would tell the guy u r going to hire someone from the outside to come and look and that if they agree with u, ( thats its wrong ) that u r going to subtract that amount from the job. also give them the chance to fix the bad tile and if they will not then u will have someone do it and again subtract that from their billing. then instruct them that if they do not agree to that then they need to sue u for the amount of the job. inform them that u will counter sue for the cost of court-lawyer fees-and amount to have it done right. all of which is legal. lic. gen. contractor
I wouldn't consider that acceptable. They should all be pretty much flush.
