TV set top boxes, telecom broadband set-top boxes, connection tips, PPPOE dial-up failure, my home is wired network, using a wireless router, set-top boxMy home is wired network, with a wireless router, set-top box line inserted in the wireless router, the lights have been lit, and will come before
You want to plug that TV back into the cat, the router dials, and that set-top box doesn't need it, so it doesn't look like that
Hello：You have not received the cat Telecom received top router, installation diagramIf there are other problems, please search "Guangdong Telecom official website", there will be professional customer service for your quick answer!
I think it might be a problem with the set-top box. You can try to see if your set-top box is out of order.You can dial the number on the computer, enter the IPTV dial-up account number and password for testing.If the dial fails, there are generally two cases:PC dial 678 error prompt, indicating fault because the line is blocked.If the normal ADSL access, then consider the line if there are problems, namely link indicator cat is often bright; in addition, consider whether there is MAC restricted ADSL physical port of the user, if the MAC address restrictions, may appear on the computer, and the computer can dial the set-top box can also dial.If LAN/EPON and other access methods, take into account the LAN switches, /ONU switches between the lines are unblocked.PC dial up 691 error prompt, indicating the IPTV dial-up account username / password error, or the account's fine binding parameter is incorrect.Please call 10000 or the network query IPTV dial-up account username and password are normal, IPTV dial account finishing tied parameters are correct.If the dial-up is successful, the set-top box dial-up failure, usually set top box failure.
Dear users, hello! Thank you for your support!Because before you are all can use, so consider the following if you accidentally put IPTV PPPOE password error, the need to call the customer service telephone consultation, or find installed IPTV, you can try your general broadband password, the two password is the same.I hope my answer will help you, and more questions can be registered in Hubei, 10000 know!
