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Question:

What could be the cause of my oil boiler not producing hot water?

I taken over a management role for one of my fathers multi-family properties. We have a boiler that just had some servicing done on it and the part that takes hot water and pushed it up to pipes for the sinks and shower (is that piece called a regulator?) seems to not be working. The heat in the apartment needs to be on for the hot water to be created and I am sure that isn't supposed to happen. Is there any basic things I could do before calling a plumber? Basically, the burner is not kicking on if the thermostat isn't calling for heat

Answer:

Sir, there is more there to hurt someone than is imaginable. Unless you're used to working on boilers and their controls, please contact a qualified boiler tech. One turn of a screw can cause an incredible amount of damage. Although your system is a low pressure one, that low pressure can level a house. You are correct in saying that the heat doesn't have to be on for the boiler to give hot water to the sinks tubs. The burner might not be kicking on because of a failure of a safety device. Sorry there's really no good place to start if you have no experience with these systems. No harm in calling someone who does, and no harm in watching what the tech does, it's called learning.

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