Button on the middle of the remote control green button, the screen shows "can not connect to the network", before you can click on (previously opened after the "home theater" page, you can see movies or something...
1, you owe it;2, line fault;3, re plug the IC card;4, restart the set-top box;5, set-top box failure.Just for a few reasons.
Set-top boxes cannot connect to network solutions:1. first through the TV terminal into the set-top box settings page to see whether the connection router name is the name of its own router2 through a computer terminal login router interface, login method input IP address in the browser address bar: 192.168.1.1 or 192.168.0.1 login to the router settings page (Note: router login IP address of different brands are not necessarily the same, you can view the specific router pan IP address, most IP are generally 192.168.1.1 or 192.168.0.1)3. go to the router settings page - enter the wireless settings - wireless basic settings - change the channel to 11 or 14., then save the router, restart the router, and then to the TV terminal into the set-top box of the wireless settings page, re disconnect the network, reset the connection
The first to confirm whether this HD set-top box has the network function, if have, but also support the wired network connection, or wireless network connection; general network HD set-top box can not be connected to the network connection or network failure causes and solutions are as follows:1, if the wireless connection, it may be a set-top box and a router distance, resulting in the set-top box to search the WiFi signal, the router can close the set-top box, the set-top box can receive WiFi signal can; if it is a wired connection, no problem;2, the set-top box network settings have unable to connect to the network, you can enter the set-top box network interface settings, the set-top box is set to automatically obtain IP address; if it is the correct password to enter the WiFi connection requires a wireless connection;3, the router settings caused problems that can not connect to the network, you can restart the router to solve, if necessary, you can reset the router, and then re set its parameters;4, the network service communications link or server problems, resulting in routers can not be networked, generally can only wait for service providers to repair the fault before re networking;5, set-top boxes hardware failure caused by networking, such as network module failure, antenna failure, motherboards and other parts of the fault, etc., it is recommended to contact the set-top box after-sales service can be repaired.
