This is a trip or control system problems, or to find a professional master to repair it
This is also the reason many customers do not want to use AC motors, the market is currently 12 volts or more than $24 by the welcome, so try to choose the purchase of DC
Some can be controlled by the system to make it turn. If the reversal in the process of using, and no motor overload protection function, will damage the motor or curtain, there is such a situation, mostly because of the control circuit is connected with the motor problems, it is necessary to allow professionals to repair, especially the AC motor, if improper maintenance will cause leakage. Will cause danger to the family, because the factory when the factory after 3000 volt electric leakage test, so if the electric curtain damaged the best factory maintenance is the most safe return
There is a certain relationship between the terminal and the motor, especially DC motor, can let the reversal operation is the first to distinguish between positive and negative input end of the motor, as long as the power of positive and negative on the ground, you can.