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Question:

out of the blue, my cable box crashed and has no data?

i was watching tv last night and at exactly 3:00 AM (spooky) there was a thing that popped up and said something about problems and technical difficulties and that the cable box will restart and blah blah blahhh. so it restarted itself and the cable box kept going through the channel numbers back and forth, then it said boot and i waited and waited. then i finally pressed cable to put it on and turned on the tv and i had to wait some more and then it only lets me go to channel 14 (the tv channel guide) and 78 (some paid program thing about jewelry) and it wont let me go to any other channels. i keep restarting it and unplugging it for 5 minutes but it still wont work. whats going on? how do i fix it? oh and btw this is a brand new cable box, we had to exchange it because our old one broke.

Answer:

A friend of mine repeatedly had problems after switching to Time Warner HD cable. Apparently their new HDMI boxes had problems (sound cut out on various channels) and when she got one of the older HD boxes with DVI (but she used component), she went through a couple of them that seemed to spontaneously reboot intermittently. Contact your cable provider (did you pay your bill?).

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