I got a digital camera a week ago and I when I first tried to connect my camera to the computer it wouldn't work, I have all the right requirements. I called the people from Canon and they said to get a card reader. So I did and it still doesn't work and whenever I put it in the back USB ports, most of the time my computer freezes. My computer recognizes the USB ports when I connect the digital camera to my computer, it just doesn't work. Though a while ago there was a power outage and after that, my computer got messed up and I had to get some new parts so maybe that is the reason. I am pretty sure the usb ports worked back then.But if that is the reason and I need to get new parts for my computer, will it be worth buying?I have a windows XP and I have had it for four and a half years
Rebuild the hardware and software drivers for your USB ports. Go to control program, system, hardware tab, device manager. Expand the listings under universal serial bus and right click on each one and select uninstall. Some may not have that options so do nothing with those. Restart the PC and it will rebuild the drivers.
It would also be very helpful if you could provide further technical information about your computer system and can describe the computer’s behaviour in more detail, otherwise most people can only provide you with general information. For an example of what information you can provide, visit the web site resources below. Here is one approach to troubleshooting this problem: Step 1: Download and install all the latest Windows XP updates on your computer from Microsoft. Step 2: If you have a USB mouse that works on your computer, see if it works on each of the other USB ports on you computer. If it does, then you USB hardware is ok and you don't need to purchase new USB hardware. If your USB mouse doesn't work on any of your USB ports, then it is likely the USB port is either damaged or it needs to be reconfigured. Step 3: If all the USB ports work with your USB mouse, then it is likely that the Canon andor the Card Reader driver (a piece of software that comes with the camera or the card reader to allow the camera and card reader to talk to the computer) is either an older uncompatible version or corrupted. Do a Google search for your camera's driver or the card reader's driver and download install the latest version. Step 4: If you still have no luck, take your camera and card reader back to the point of purchase if possible and ask them to try it out on their own computers. There could also be other reasons for the computer freezing up that are not apparent. Check out the resources below for more information.
