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Question:

I have a round wool rug thats been professionally cleaned twice and the smell is still there...?

Had sears come out twice to clean the carpet. Its a special carpet that Im keeping but the smell of urine is strong. I have had people out twice using a pet deodorizer on it and steam cleaning it numerous times already? Is there a certain product that I can use or something else because im trying to save this rug. Opinions and advice would be appreciated thank you!(Main issue is getting the smell out of the rug it really stinks bad!)

Answer:

This rug has had topical cleaning treatments, however, it has not been soaked in enzymes for several hours or overnight, rinsed, dried, and left to air out in the sun. Dogs, and even cats, will pee on wool rugs because they sense another animal in there territory. They will do this numerous times once they start making the cleaning project a real challenge. This rug, if valuable, needs to go to a shop for special treatment, if the pets are still part of the equation, do not place it on the floor or the peeing will start over, guaranteed.
Aug 23, 2017

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