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Question:

I spilled a small bit of water on someone's laptop and her &d& key stopped working. What's wrong with it?

I knocked over a water bottle, and I overcompensated when picking it up, accidentally splashing her laptop with a bit of water. It didn't seem to do anything at first, but the next morning she informed me that her d key had stopped working. And apparently, the keyboard's right above the logic board (she has a Mac), and her laptop might not have a catch tray under the keyboard. So far, the only problem is the no-longer-working d key. Could there be a logic board problem or not, and how much does it usually cost to fix it?

Answer:

I have washed it in the dishwasher
Our government doesn't give a damn what the people think.
Try the obvious stuff Turn the keyboard over and shake the cruft out of it. A trick I've used is to dampen a paper towel (not much) and work it under the edges of the key to try to get at the gunk under the keys. If none of this works you will have to consider disassembling the keyboard if you are handy with this sort of thing, or just take it to a pro. If the keyboard is a laptop keyboard, I'd have to recommend taking it into a PC service shop who should be able to clear it up for a reasonable fee. Dismantling a laptop keyboard to clean it is not for the faint-of-heart, although it can be done. Instructions below are to be followed at your own risk A desktop keyboard is more easily taken apart (unless it's some exotic expensive beast). You pull out all the screws you can find, carefully separate the clamshells and go from there. Inside you will find under the keytops a sheet of rubber dome switches, and below that a set of film sheets (hint, don't try to separate them). The keytops are usually snapped into the plastic topcase of the keyboard and don't have to be removed, but you may want to remove the shift keys to clean them. You should be able to safely remove the shift keys by gently pushing them from the bottom of the topcase. Note - the larger keys, such as the spacebar and sometimes the shift keys, caps lock etc have an extra stabilizer spring wire that is lubricated and snapped into little clamps under the keytop. Be careful if you decide to remove these keytops not to damage this spring. Clean and re-lube only where you have to, as some lubricants can damage the plastic. The rubber dome sheet may have accumulated gunk and gotten sticky (less likely). This can usually be gently rinsed and then left to dry thoroughly (no blow-dryers, please!). Do not attempt to separate or clean the screen-printed film sheets. Reassemble and go. N.

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