Bank of America charged me 3 over draft fees when my account was not and had not been overdrawn. They will not provide me with an explanation of any sort. I have tried to communicate with them about this for several days and they are clearly not going to admit any fault. Can the BBB get involved or the FDIC or SOMEONE do something to help me?
1st off, banks normally don't get reported to the BBB. the higher power for banks are the FED or ferderal reserve and yes you can report them to this agency. 2nd, the FDIC, Federal Deposit INSURANCE Company, is just an insurance firm so they aren't going to do anything about your concern. all they can do is to take away their insurance rights. 3rd, you can always call the banks corporate headquarters and make a complaint. It might or might not helpdoubt it. Good luck and hope this helps.
the bbb can help but you will have way beter luck dealing with high management bcause the bbb has to run an invesigation on such maters if talking to UM doesn't work then go to the bbb!
