Is it normal for my sump pump hole to be empty. No water in there.. ??
If you have had a dry spell or live on the top of a hill, the water table will be lower. A dry sump is normal. If on the other hand there is wet ground around the outside of your basement walls, then you have a drainage problem. The water is not reaching your weeping tiles. Get someone to dig down to the tiles and cover them with your municipality's recommended level of gravel/sand
the pump does not go on until it is submerged with water, therefore if its not working now, you do not have a lot of water in your basement and you're lucky...thats what you want.
I wish my hubby were home to answer- but I think it HAS to remain in the water. It will burn the pump up if it is dry. A sump pump is meant to be submersed... all the time. You may need a new pump now anyway. You might be burning it up. hope that helps!
yes the ground water in your area is draining back into the ground away from you which is what you want