I have a Lennox Pulse 21 furnace installed around 1996 or so. A heating cooling company came out today to discuss installing A/C on the unit.After looking at the heat exchanger, he told me there was green corrosion and subject to Lennox's recall. He told me that Lennox will give me a brand new furnace for free, all I have to do is pay for installation.My concern is that he has a great incentive to replace my furnace because he will charge the labor for replacement, perhaps enough of an incentive to suggest replacing a furnace that doesn't need replacement (considering the fact that this is not why I called him out in the first place).Has anyone else replaced their Lennox Pulse 21 via this heat exchanger recall program? If so, do you have any suggestions?
lennox pulse 21 heat exchanger recall
Answer heating and cooling here in Michigan sang the praises 1 year about the lennox pulse and the next year they wanted to hose me good to replace it.They are crooks dont deal with them.
I don't know about Lennox's furnace replacement program, but I am sure Lennox will tell you. Goodman has the same sort of thing but they only allow the contractor to charge a certain amount for the installation. I would check with Lennox first and foremost to get the details. I do know the Lennox Pulse units had quite a bit of trouble.
RE: What is the Lennox Pulse 21 heat exchanger recall? I have a Lennox Pulse 21 furnace installed around 1996 or so. A heating cooling company came out today to discuss installing A/C on the unit. After looking at the heat exchanger, he told me there was green corrosion and subject to Lennox's recall. He told me that Lennox will give me a...
Call 1-800 4 LENNOX with your model #, not necessarily your serial number, ask them if this is on the up and up. Also, you could call a Lennox dealer and ask them, you don't have to tell them you are trying to catch another contractor in a lie, a lot people do not want to get into that. Just ask about recall on the Heat Ex.
