What is the work of the hotel reception desk?
Carefully check the last meal into the computer guests information, timely and accurate input of the guest information on duty; according to the provisions of registration, entry and send overseas guests registration information; careful and meticulous work done to ensure the continuity of work;
Responsible for the custody, production and distribution of the room key card; fill in the required, enter and statistics into the individual and team registration; keep the front desk clean and tidy, check the required forms, stationery and promotional materials are complete and report foreman foreman;
Check and verify the day and the next day arrived at the hotel's scheduled information, do the preparatory work; for the guests check-in, arrange the room, as much as possible to meet the reasonable needs of the guests; for guests to change the room,
Processing the sales department or other departments sent a reservation; timely according to the work standards and procedures for booking changes, cancellation and other data processing;
Accept the telephone, fax, Internet and other different forms of room booking, the booking information into the computer and convey to the relevant departments and positions;
