Also, what must happen to the pole for it to be replaced at all?
While they are commonly referred to as phone poles, the telephone company may not own itSometimes the poles are owned by the power companyGenerally poles are replaced side by sideThe utility company dispatches a team with a new pole along with an auger drillThis is a large cork screw type drill that digs down in the groundThe pole is then raised and lowered into the hole using a bucket truck or mini-craneThe dirt is back filled and the pole is anchoredLater, each utility that occupies space on the pole relocateds their facilities to the new poleIts done in priority order Power is firstTelephone is secondCable television is third The pole must be damaged or unsafe in order for it to be replacedI'm sure there is also an age issue that requires their change out after a very long period of time.
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