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Question:

Honest help with carpet?

I have talked to 4 companies about re-carpeting our home and all they can do is dog on other companies and say how they are the best. They all give contradicting advice. One guy said, quot;Stainmaster is just branding, use our r2x, it's better and cheaper.quot; One guy said quot;R2x, stain master... all a scam. All carpet is stain resistant these days.quot; And another guy said, quot;Stainmaster is the best!quot; We want a plush carpet that is stain resistant (we have a small dog). I don't care about having the best as I am carpeting my first home and won't be here forever. I also cannot find objective reviews on carpet brands. Why is this? I am starting to realize that the carpet industry is a very competitive business and how do I know that I am getting a quality product.

Answer:

Stain Master is just a name. You pay a bit more for Stain Master because they advertise on T V .Almost all stain blockers are the same.They cover the same types of stains and you treat them the same. Like any product ,carpet is a competitive market so you will get competition. What you have to do is compare carpets from one place to another. Compare warranties,the weight of the carpet and the wear warranties. Once you compare apples to apples only you can get a fair judgment. Compare installation costs, is furniture moving and rip out of the old included? See in the installers are certified. This may cost a bit more but worth it. Non certified installers can some times void warranties. Not all carpets have stain blockers , most do but not all. Take all warranties with a grain of salt. This is always based on a pro rated system. Carpets will lose a bit every year. I myself preferred Mohawk. They stood behind their product, Any questions you can e mail me through my avatar. GL
rob has a good answer, also check around with friends and family, what they have bought, what they recomend for wear and cleaning, because they have lived with thier carpet for how long.... also don't forget about industrial carpet, you can get some really nice ones these days and they are Very hardwearing and can be quite beautiful. also don't forget the underlay, this is where the quality is not seen but felt!

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