The vacuum has a really loud noise to it. At one point I seen grease/oil on the floor while it was running. The noise sounds like it needs grease or something. I'm thinking the bearings, but that's just a guess. Please can someone help or advise of a website where I can find the quot;how to fixquot;. Dyson support was useless. They just said to send the vacuum in or bring to a repair center at my cost. My options aren't big, I live in a very small town that doesn't have many or if any repair centers. Thanks in advance for anyone that can help.
that's a tough one buddy-- I can't even grease my wife to make her work well-- otherwise whe might work like a hoover
Hi its Darran at Dyson. I am concerned that you have indicated your machine was leaking some kind of oil or grease and neither of these fluids are used in the manufacture of the DC14 or indeed any of our vacuum cleaners. If your DC14 is making a loud noise and is not running correctly, we would strongly advise you take it to a local repair centre or call the Dyson Helpline for assistance. If you are not able to take it to a repair centre, we can arrange for it to be collected and taken to one. We would also recommend not using your Dyson vacuum cleaner until you have this issue resolved. Kind regards Darran Dyson Customer Service
