I just had my cable set up with Charter yesterday and I just sat down to watch TV and the parental controls are on lots of channels but the thing is I never set them up or turned them on. It asks me to enter my PIN # to disable them but I have no PIN because I never set it up! Can someone please help me? It's very strange because channels that were not blocked earlier this evening like FX, THIS, Cartoon Network and other channels all have been blocked due to ratings. I just want to know if there's a way to reset it? Like a forgot my password thing? Ugh, please help!
Charter Parental Controls
Agreed. I really don't have an answer for you. You pretty much summed it up.
This Site Might Help You. RE: Charter Cable Parental Controls? I just had my cable set up with Charter yesterday and I just sat down to watch TV and the parental controls are on lots of channels but the thing is I never set them up or turned them on. It asks me to enter my PIN # to disable them but I have no PIN because I never set it up! Can someone
Charter Internet Parental Controls
first try unplugging your cable box for 15 seconds then plug back in it will take a few minutes to reboot if that doesnt work u will have to call cust support so they can send a par hit to the box to unlock it or they can try to change the password for u but then u would have to go through all the blocked channels and unlock them 1 by 1. trust me i worked for one of their call centers so just be nice to whoever you talk to because if your not they may not help you over the phone they will make you wait for a tech to come out. and a piece of advise when i worked for them people have alot of problems with charter and if u have an outage u have to call them just to get credited for the days you are out other wise u still get billed even though u couldnt watch tv.good luck
