The safe is running out of power. How do you charge it?
General brand safety box will have two parts: mechanical emergency key and emergency power box.The former is used to forget the password, the latter is no power supply.Otherwise, find vendors to solve!
If you safe electricity enough to open the safe, can be an external power supply battery, and then plug in the safe panel (usually in the panel below), so the safe door opened behind the door, then the new battery installed can.
The battery of the electronic code is usually installed behind the door of the safe, opening the door and loading the new battery.