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Question:

I want to import some machinery from a foreign country. How do I find out if the seller is legitimate?

I have never dealt internationally before and am a little leery about doing so. The seller looks legitimate but how can I be sure? Is there a way to check if there were problems with their machines, quality issues, etc?

Answer:

Contact their nearest Embassy they will have a Trade Commissioner you can discuss it with. Contact your own Government somewhere you will have a Trade Department. Both these can do checks on your behalf for free. QUALITY 1: Ask for some references where they have sold their Machines etc, then check up on them. QUALITY 2: If you are dealing with Asia most don't know what quality is and will openly lie to you, especially China. Did you know over 50% of Chinese Toy manufacturers this year went out of business because of Quality problems? Believe me it is a problem in most of their manufacturing industries.
You could: - Speak to the seller on the phone and ask them some questions. If they are reasonably helpful and knowledgeable then this might provide you with some reassurance. - Search on Google for the company name, or the company name + problems, scam, etc, to see if anyone has reported any problems. If anyone has been ripped off in a big way, there is a good chance their story will be posted somewhere on the internet. - There are specialist internet forums / message boards for all sorts of industries and professions on the internet. Google for them and you may be able to find some specialists who are qualified to give you specific advice or who know about the company in question. - Make a small order first and see if it works out.

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