My truck was totaled, but no one was hurt. It has been 3 weeks since the accident and I have no vehicle. I have a copy of the police report that states that the other vehicle disregarded the red light and struck me. My insurance company has all ready came to their decision and found the other party fully at fault. So I had filed with the other parties insurance. Their response to my claim is that they feel that there are conflicting stories and that the police officer on the scene didn‘t take down a name of a witness.So they feel that I am entitled to only half of what they first appraised all my damages/costs to be. I feel that it is their legal obligation to pay in full the reasonable costs including loss of vehicle, impound costs, and any other fees. I keep getting the run around with that insurance company and need advice.
I see you have no name for the person at fault in your accident i have an idea for you. Go get your police report and see if the police officer wrote down the License plate number. Then if its legal in your area, take your police report to the local police station personally and have them run the plate number through the system database. I would ask to talk to someone first though preferably an investigator not a street officer they wont give you want you are looking for. The Investigator will run the plate number and if you a name. Ask him if possible to talk to your insurance provider for you.
the first step is have it checked for trouble codes stored in memory