I was ordering tires for my 2009 Pontiac G3, the guy at the counter seemed really surprised I needed new tires at 19,000 miles and suggested I check on the warranty. Of course, I can‘t find that part of the warranty in my papers - anyone know this one?
There is no warranty on tires with 19,000 miles on them due to too many variables like::: Do you rotate them at the recommend time? Did you hit something? Did you run them with the proper air pressure? Etc,Etc, All of which you couldn't prove regardless if you hae all your records. Tires tire defects usually turn up within the first 5 months after purchase. Some cars do wear out tires a little quiker than others just on which tire is on your vehicle. The Cadillac CTS-V goes through tires about the same mileage, it is normal not a warranty issue
Tires are covered for 3 years 36,000 miles. They are covered defects in material and for workmanship that my have caused early wear on the tires. This coverage is for the original tires that came on the vehicle at purchase. Damage due to misuse, negligence, lack of maintenance, alteration, racing and vandalism is not covered. Road hazards are not covered. This includes punctures, cuts, impact breaks, etc. Road hazards are covered by the tire manufacturer on self sealing and run flat tires. I hope this information helps you and if you need more information on your warranty you can e-mail me through this profile. Jeff Morris, GM Customer Service
With every new car purchase the dealer gives you the owners manual, maintenance schedule, reference guides and the tri-fold warranty for the tires. If you don't have it just go to the tire dealer and he will tell you what it is. He wants to keep you for a customer and will help you if possible. If you have a manufactures defect your tire would be covered 100% for a certain amount of time depending on the kind of tire. Once that time period passes and you feel you have a defective tire the tire dealer will agree to have the wear of the tire measured and use a formula to pro rate the tires portion that's been used so you would be responsible for that wear and the rest of the cost would be picked up by the tire company. You also need to know that if you damage the tire by running over something the tire dealer won't agree to pro rating. If you need tires with only 20,000 miles on them I'm betting you don't have a leg to stand on. No tire company will warranty abuse by racing. or by running the tires with the wrong tire pressure. Good luckJoey
