Im confused so maybe someone could correct me if I'm wrong. 1. During checkout clerk asks: quot;would you like cash backquot;2. Then total is rung up and payment is made quot;with addedcash back included (usually an increment of 10?) quot;Is it the register or clerk that calculates how much money is given back or is it just the amount of cash back the customer wants since the original purchase was deducted via the card. Basically is it complicated?
Both. You have to read the register to know how much to give back. If the customer says they want 20 back, but push the button for 10, and you just do like they tell you, your drawer will be 10 short. Most times, when I am shopping, I have to tell the cashier I am getting cash back, because they will usually not even ask and shut the drawer. I have to show them my receipt and then wait for them to ring through another customer so they can get their drawer open and I can get my cash. As to the very last line of your question, if the customer is honest, lol, they have a purchase of $8.81 and want $20.00 cash back, the card should charge them $28.81 and they get back $20.00. Check the receipt as you are turning to hand it to the customer just to be sure that everything is correct.