I recently got a Motorola RAZR V3i. I got Mobile Phone Tools off the internet as well. When I hook my phone up to my computer via usb cable, MPT opens and there is a phone on my screen. But it doesn't recognize my phone. And no matter what format, the ringtones and pictures are in the wrong one. Can anyone help me?
The cell-phone only works, when recognizing by the MPT. There can be more than one defect. Check the cable (possibly newinstallation). Check the battery of the phone ( must be full). Check the MPT installation. Check Ur steps to conect the phone.
