As i bought a new full leather sofa which it came a great discount, but after a few months ago i had realized that the sofa is not what i expected once i purchased it. The cater denied it and claim it was as per order without scutinize before. What i frown on is, i discovered the different between that both materials when i went to the outlet and them asked them insidiouslly. Indeed, it was like what i thought, so what will i do if they still assert it is full leather sofa? Tell me what i have to do next. Thank you, need a customer right.
If the sofa is past the warranty period you will have to file a lawsuit to claim any money back. You should check with an attorney about the qualifications needed for an expert to examine the fabric to determine what exactly it is. I would suspect an upholsterer could do this but it's better to find out in advance. If it's not what you thought you were purchasing the attorney will help you determine if a lawsuit is the best answer.
