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Question:

i have a malware problem on my pc,its shut down access to control panel.how do i get rid of it or restore?

i have tried starting up in safe mode but access to cntrl panel is still denied.the virus is also making word documents and planting them in all files,even program files.my trojan remover identifies it as smss.exe but i cant seem to get rid of it!!it keeps replicating!help!!!

Answer:

Yes! I HATE strangers coming to my door. I used to live near Indianapolis and it didn't happen all the time, but when it did I was glad I had a big dog. We had trained her to bark louder when told, Shush. hehehe Once when I was 8 mos pregnant, these guys came knocking, saying they were selling magazines and they wanted to come in. I had my 3 little girls inside. I had my dog and did not let go of her. I said, Look, this is a really bad time - I am in Labor and I'm waiting for my husband - he's on his way home and is taking me to the hospital right now! Then I faked having a contraction and started moaning. They RAN. HAHAHAHA! I thought that was pretty clever on my part - something wasn't right about them. They were NOT coming in. I wasn't strong enough to stop them and all I had was my dog to protect me and the girls. I found out later - my neighbor across the street had been so concerned about them when they came to his door, he had gone back in to get his gun. I think by letting him think someone else could be there, or may come back home was smart - don't ever give more info about being home alone, being the adult, etc than they need to know. I never let anyone think I'm alone, unless it's obvious - but I will always convince people someone will be there any minute. My kids never tell anyone we're not there either (I have teenagers now) - they say we're busy. Hope this helps.
If the FBI shows up at your door and confiscates your phone, the least of YOUR worries are getting the phone back. Your issue really should be why was the FBI at your house in the first place as the FBI doesnt enforce local, county or state ordinances. Something aint right..
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