We were working in the garage and made contact with a chord that hangs from the bottom of garage door opener. We went to close the garage door and the motor works, but the pulling mechanism does not open or close the garage door. The garage door is a Stanley.Can anyone offer advice or know where we can get a user manual?Thanks
You accidentally pulled the emergency door release. This is for used during a power outage or if the door opener motor stops working. The cord is attached to a lever, push the lever back up, opposite the direction that it would be pulled. It should work fine.
is the cable attached? chain attached?
check clutch might be released at end of motor with spring wrapped around a bolt might need to be tighten up
I hope this helps, I found that on m,mine that cord is a disengagement cord. it will allow the mechanism to release so you can manually open the door. push the clip back upwards or clip it back in and press the button to engage the motor it should run until it catches the clip again and re engage,
I am not completely sure I understand what you're saying, but a couple of things to check, and a couple of questions. First, the cord that hangs from the bottom of the garage door opener- this could be the cord that disconnects the door from the opener. That cord typically would move with the door and is centered side to side in line with the opening drive. If it's unlatched the door from the opener, you should just have to open the door all the way- do it slightly quickly and it will click back in place. This is an emergency disconnect so you can close the door in case the opener breaks in the open position. Another possibility is the counterweight spring cable. But that is on the side of the door and it would make it difficult to open and close the door manually. If you can post a bit more information, or better yet, a picture of the cord you're talking about I could help more.
